sentosabos Privacy Policy

This page describes what we collect when you use sentosabos and how we keep that data protected. We at sentosabos take your privacy seriously. When you create an account, deposit funds through DANA, e-wallet, or mobile banking, or place a bet on Liga 1 or Champions League markets, we collect information needed to verify your identity, process your transaction, and comply with local law.

Our commitment is straightforward: we collect only what we need, we do not sell your data to third parties, and we give you control over your account. This policy explains our practice in plain language. If you have questions after reading it, contact our support team in English during business hours.

What we collect on sentosabos

We collect information in three categories: account data, transaction data, and usage data.

Account data includes your name, email address, phone number, date of birth, and residential address. We ask for this when you register. We also collect government-issued ID or passport details during KYC verification — this is required by law to confirm your identity before you can withdraw funds.

Transaction data includes records of every deposit, withdrawal, and bet you place on sentosabos. When you fund your account via DANA, e-wallet, mobile banking, or a bank transfer to our local payment or online payment virtual account, we record the amount, date, and payment method. We keep these records to reconcile your balance, detect fraud, and meet regulatory obligations.

Usage data includes your login times, the games or markets you view, your IP address, and your device type (Android, iOS, or web browser). We collect this to improve our platform, troubleshoot technical issues, and detect suspicious activity.

Note: We do not collect your password in plain text. Passwords are encrypted before storage and cannot be read by our staff.

How we use your data on sentosabos

We use your data for five main purposes: account verification, transaction processing, legal compliance, fraud prevention, and service improvement.

  • Account verification: We verify your identity using your ID and address to comply with anti-money-laundering law. This is mandatory before you can withdraw.
  • Transaction processing: We use your payment details to process deposits and withdrawals. Your bank details are encrypted and stored securely.
  • Legal compliance: We retain transaction records for seven years to meet regulatory requirements in supported jurisdictions.
  • Fraud prevention: We monitor login patterns and betting behavior to detect unauthorized access or money-laundering activity.
  • Service improvement: We analyze usage data to fix bugs, improve the mobile app, and add new payment options like e-wallet or mobile banking.

Third-party processors and data sharing

We do not sell your data. However, we share it with trusted third parties who help us operate sentosabos:

  • Payment processors: local payment, online payment, e-wallet, and our bank partners (mobile banking, local payment, online payment, e-wallet) receive your transaction details to process deposits and withdrawals.
  • Identity verification services: We use third-party KYC providers to verify your government ID during account setup.
  • Hosting providers: Our servers may sit outside your jurisdiction. Data is encrypted in transit and at rest.
  • Legal authorities: We may disclose your data if required by court order or law enforcement in supported jurisdictions.

Your rights and account control

You have the right to access, correct, or delete your personal data. You can update your email, phone number, or address in your account settings on sentosabos at any time. If you want a copy of all data we hold about you, or if you want your account closed and data deleted, contact our support team. We will respond within 14 business days.

You can also reset your password, enable two-factor authentication, or review your login history from your account dashboard. If you notice unauthorized activity, change your password immediately and contact us.

Cookies and tracking

We use cookies to keep you logged in and to remember your preferences on sentosabos. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but this may affect your ability to use sentosabos.

Data retention and security

We retain your account data for as long as your account is active, plus seven years after closure for regulatory compliance. Transaction records are kept for seven years. We use industry-standard encryption (SSL/TLS) to protect data in transit. Our servers use firewalls and intrusion detection to prevent unauthorized access.

However, no system is completely secure. If we discover a data breach, we will notify you by email within 72 hours and explain what happened and what steps we are taking.

Key takeaways

  • We collect only data needed for account verification, transactions, and legal compliance.
  • We do not sell your data to advertisers or third-party marketers.
  • You can access, update, or delete your data by contacting our support team.
  • We encrypt all sensitive data and use standard security practices.
  • Our services are available only where local law permits.

Contact sentosabos

If you have questions about this privacy policy or how we handle your data on sentosabos, contact our support team in English. We are available during business hours. You can also request a copy of this policy in writing or ask us to clarify any section.

This policy was last updated in 2024. We may update it if our practices change or if local law requires it. We will notify you of material changes by email or by posting a notice on sentosabos.

↑